Sign a contract with Itella
- First, sign a contract with Itella. Write an e-mail sales.estonia@itella.com to sign a contract.
- The Itella sales team will agree on the terms with you, and API keys will be created for you.
Activate data exchange with Itella
To enable automatic data exchange with Itella, navigate to the Shipping methods view and click on the Itella shipping method you have previously added. If you need to add a new shipping method, click the button with the Itella logo under the Delivery providers section. This will open the Add shipping method dialog box. For more information, check out how to add shipping methods to your online store.
In the Add or Edit shipping method dialog box, edit the following options in the Delivery section:
- Enable API — activate automatic data exchange with Itella.
- API key and API Secret key you get from the Itella sales team.
Note! When you are filling the API fields, please check that there are no extra spaces at the end of the entered data.
If your order's weight exceeds 31.5-kilogram limit, the order details page will show an error message when creating the shipping label. Reduce the weight of the product(s) within the order, and then you can regenerate a shipping label for the existing order.
Read more about shipping labels.
