Sign a contract with DPD
- First, sign a contract with DPD.
- Next, register an account in DPD self-service.
- Write to sales@dpd.ee with a request to link the self-service account X to the contract of company Y.
Activate automatic data exchange with DPD
To enable automatic data exchange with DPD:- Go to the Shipping Methods view.
- Click on the existing DPD Shipping Method that you added earlier. If you haven't added one, click the DPD logo under the Delivery provider section. This opens the Add Shipping Method dialog box.
See more information on how to add a shipping method.
In the Add or Edit shipping method dialog box, edit the following options in the Delivery section:
- Enable API — Toggle this on to activate automatic data exchange with DPD.
- Enable sandbox mode — Turn this on if you want to use the test environment (sandbox).
- Username — Input the username provided to you by the DPD sales team.
- Password — Insert the password given to you by the DPD sales team.
- Sender's phone number — Enter your contact phone number here. This number will also appear on the shipping label.
Click the Save button.
Important information about the DPD shipping label
- Creating a shipping label on the order details page is impossible if the product(s) does not have a weight. To fix this, add weight to the product(s) in their detail view, and then you can regenerate the shipping label for the existing order.
- If your order's weight exceeds DPD's 31.5-kilogram limit, the order details page will show an error message when creating the shipping label. Reduce the weight of the product(s) within the order, and then you can regenerate a shipping label for the existing order.
- To provide delivery to parcel machines and be able to download shipping labels, you must make the name and phone fields mandatory in the shopping cart. These settings can be found in Store settings > Checkout view.
- Your store's name from store settings is used as the sender's name on the shipping label.
- Your store's address from store settings is used as the return address.
